Neighbor Links

Neighborhood Services, 853-2000

A division of the City of Roanoke’s Department of Housing and Neighborhood Services, Neighborhood Services is a coalition of neighborhoods, businesses, and City government working to preserve and improve the quality of life in Roanoke. The organization acts as a liaison between neighborhood groups and the public, private, non-profit and voluntary sectors. Located on the 2nd floor of the Municipal building, it is the first point of contact for citizens and visitors to the building. Their call center responds to customer concerns, complaints and tracks service delivery. Primary calls are focused on solid waste management and code enforcement. Contact them at 853-2000 or For more information, visit them online.

CRIME Line, 344-8500

Run by the citizens and business people of the community, it is administered through valley wide cooperation among the police departments of Roanoke City, Roanoke County, Vinton, Salem, and Botetourt County. Call CRIME Line if you have any information about any crime. All calls are kept in complete confidence. When you call you are given a number so that you remain anonymous. If your information leads to an arrest and indictment, you are eligible to receive a reward of up to $1,000.00, through your identifying number. No one ever knows your name. In hundreds of cities across America, the program has recovered millions of dollars in stolen property and helped to deter crime. Contact them at 344-8500 or visit them online for more information.

Resident can also send tips anonymously by texting 274637 (Crimes) and entering RoanokePD before the message. The tips go directly to a supervising officer, who can then text the sender back with any questions.

As always, call 911 if you have information that needs immediate attention.


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